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FAQs

Why should I work with you?
The mission of AskPam.biz is to provide fast and affordable QuickBooks training and support to get businesses up and running and self-sufficient as quickly as possible. I have deliberately created a rate structure to let you “try out” my services with minimal risk on your part. With twenty years of experience working with the program, I can get you the solutions you need with a minimum of stress and time.  

What geographical areas do you service?
I offer my services to anyone in the United States, including Alaska and Hawaii.  

When are you available for support?
I pride myself on my responsiveness and will return calls and emails promptly. I am available for meeting appointments day and night.

How much time can I expect a session to last?
I have created a flexible “block time” rate structure that allow you to use as little as 10 minutes per session—or as long as you need. I can often solve a variety of common problems within a 20 minute block of time, but the time needed will vary depending upon what you need accomplished.

How much do you charge per hour?
My discounted “block rate” starts at $60 per hour, but is on a sliding scale for larger blocks purchased.

How do I pay?
I accept Visa, Mastercard, American Express and PayPal.

How do the meetings work?
I use GO TO MEETING, a secure web conferencing software program which downloads quickly and at no charge to you. I can also answer simple questions through email or phone support.